Terms of service

These terms apply when you visit newunbox.com or buy from us. "We", "us" and "NewUnbox" mean NewUnbox, B-1/611 Janakpuri, New Delhi 110058 (GSTIN 07AGIPJ4471A1ZP). "You" means the person using the website.

If you do not accept these terms, please do not use the website. We may revise them at any time by updating this page, and the current version applies to everyone who uses the website. Please check this page from time to time.

What we sell

  • We sell genuine electronics that are either factory sealed or open box. How open box works explains what each condition label means.
  • Each product page states the condition of the product and anything that is missing, such as the outer box.
  • Product photos show the model. They may not show the exact unit. You can ask for a video of the exact unit on WhatsApp before you order.

Prices and payment

  • Prices are in Indian rupees and include taxes.
  • The payment methods available to you are shown at checkout.

Delivery, cancellations and refunds

Warranty

Seal-pack products carry the full manufacturer's warranty. Most open-box products are also covered by the manufacturer's warranty, although the remaining period can be shorter and exceptions may apply. Where we know the warranty, the product page states it.

Use of content

All logos, brands, marks, headings, labels, names, signatures, numerals and shapes on this website, and any combination of them, are owned by us or our associated entities, or used under licence, unless we say otherwise. You may not use them, or any other content on this website, except as these terms or the website allow.

You may not sell or modify the content of this website. You may not reproduce, display, publicly perform, distribute or otherwise use it for any public or commercial purpose without written permission from the owner.

Acceptable use

Security. You must not violate, or attempt to violate, the security of the website. This includes:

  • accessing data that is not meant for you, or logging into a server or account you are not authorised to use;
  • probing, scanning or testing the vulnerability of a system or network, or breaching security or authentication measures, without proper authorisation;
  • interfering with service to any user, host or network, for example by submitting a virus or "Trojan horse", or by overloading, flooding, mail bombing or crashing the website;
  • sending unsolicited email, including promotions or advertising of products or services.

Violations of system or network security may result in civil or criminal liability. We may investigate suspected violations, and we may involve and cooperate with law enforcement authorities in prosecuting users who are involved in them.

General. You must not use the website to transmit, distribute, store or destroy material:

  • that could constitute or encourage a criminal offence, or that violates any applicable law or regulation;
  • in a way that infringes the copyright, trademark, trade secret or other intellectual property rights of others, or violates their privacy, publicity or other personal rights;
  • that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

Indemnity

You agree to indemnify NewUnbox and its officers, directors, employees and agents, and to hold them harmless, against any claims, actions, demands, liabilities, losses or damages arising from your use of newunbox.com or from your breach of these terms.

Liability

You agree that NewUnbox, its group companies, directors, officers and employees are not liable for any direct, indirect, incidental, special, consequential or exemplary damages that result from:

  • the use of the service, or the inability to use it;
  • the cost of procuring substitute goods or services;
  • any goods, data, information or services purchased or obtained through the service, or messages received or transactions entered into through it;
  • unauthorised access to, or alteration of, your transmissions or data;
  • any other matter relating to the service.

This includes damages for loss of profits, use, data or other intangibles, even if NewUnbox has been advised that such damages are possible.

NewUnbox is not liable for any damages that arise from the interruption, suspension or termination of the service, whether that was justified or not, negligent or intentional, inadvertent or advertent.

NewUnbox is not responsible or liable to you, or to anyone else, for the statements or conduct of any third party of the service.

In all cases, the total liability of NewUnbox to you for all damages, losses and causes of action is limited to the amount you paid to NewUnbox, if any, that relates to the cause of action.

Consequential damages

In no event are NewUnbox, or any parties, organisations or entities associated with its brand name or mentioned on this website, liable for any damages whatsoever that result from the use of the website or its material, or from the inability to use them. This includes incidental and consequential damages, lost profits, damage to computer hardware, loss of data or information, and business interruption. It applies whether the claim is based on warranty, contract, tort or any other legal theory, and whether or not they were advised that such damages were possible.

Contact

WhatsApp: +91 83685 23008
Email: newunboxcare@gmail.com
Address: B-1/611 Janakpuri, New Delhi 110058